harry belafonte

I recently watched “Sing Your Song” a documentary about Harry Belafonte; a must see. I always imagined Harry as a kind man, although was not familiar with anything other than his music or Hollywood celebrity. The movie portrays a gracious man driven to make the world a better place especially for those who struggle. He does this by bringing awareness to political and humanitarian causes. He has worked closely with global thought leaders and has been instrumental in the success of some very important movements and moments in time that have moved social justice forward.

Harry bailed Martin Luther King Jr. out of the Birmingham jail… Can you imagine?

In the movie he recounts a conversation he’d had with King about how they should engage Bobby Kennedy to gain support for civil rights issues in the US. King suggested finding Kennedy’s moral center and willing him towards their cause. They did this by introducing Kennedy to people in poverty in the US. This exposure awakened a consciousness in Kennedy which led to his advocacy of civil rights.

It’s very sad to think of how King and Kennedy were assassinated within 2 months of each other in 1968. I was a child and remember how devastating this was for so many people. Harry’s strong conviction kept him moving forward continuing to awaken the consciousness of the world.

Harry is my new role model.

harry belafonte

pam and help desk

I will never forget the time when I was sitting in my office and heard Pam’s office door open. The opening of the door brought a quick presence to the moment which drew all attention to Pam.

She walked over to Sven’s office and then back to hers where she picked up the phone to continue a conversation with help desk. Her voice was composed and precise…
“Sven is not in his office. I can only assume he is in the rest room puking up his guts. I have already emptied the contents of my stomach so am able to have this conversation with you. In case I haven’t made myself perfectly clear, this is for Bill Gates, the flight leaves in 2 hours and we need access to the server now in order to copy the files to a portable hard drive.” Pam never missed a beat. Although not audible, I could feel the sweat and panic coming from the other side of the conversation.

Bill was a regular customer and our team had created a demo/prototype for him to present at an event. The server had been down for hours and the help desk team was franticly working to solve the problem. Happily the server came back online in time to get everything copied. This was before remote access had decent speed or reliability.

Pam is a true role model, always calm and clear with her intent; I was lucky to work with her for five years.

pam and help desk

hostess gifts

One of the perks of giving tours of the Microsoft Home was receiving small hostess gifts from visitors. These gifts usually had little monetary value although held significance for the giver; sometimes a cultural icon, an example of art and engineering, or symbol of friendship.

I would re-gift most things. I always got a kick out of passing things onto my colleague Jim. I would stand in front of his office with something like a packaged set of character key rings for the 2010 Olympics, while spewing that plastic crap like this would be the end of us all… when he would leap from his chair and squeal with delight saying how cool they were.

The gifts also made for great contributions to my friends yearly white elephant party. Year after year I would bring a small collection and people would fight over them; a book of stamps, cloisonné necklace, a silk scarf… to add my mark, each re-gifted item was accompanied by a riddle or poem describing the wrapped gift and the original giver. It seemed right to include some of the gifts history.


The gifts I valued the most were ones I developed personal meaning for. Among them are a paperweight, nail kit, and a blue bag. Each now represents a small story. The stories have nothing to do with the givers intention, but relate to my personal meaning for them. That’s the thing about giving gifts once they are given they often take on new meaning.

Farglory
The glass paperweight was a gift from a Taiwanese development company Farglory. They were building a new city and had come to Microsoft to discuss partnership and technology needs. The glass is faceted and looking through it produces beautiful effects that remind me of perspectives, each prism produces a different view. The paperweight is also inscribed with the following:

Microsoft May our friendship lasted forever”

I kept this as a reminder of the power of communication and how positive intent is often lost in translation. It was clear that they wanted this to be a symbol of friendship. However because the statement was awkward, it amplified the cultural gap of an unshared native language. I identified with this gap as I often struggled with communicating my intent to the world of corporate business software. Preservation of identity and culture is important; I hope that Farglory doesn’t feel they need to be more like us.

Nail Kits
The nail kits represent before and after 90 seconds of exposure to fire. The new kit was a gift from ING, a partner of Microsoft, and frankly I can’t remember the specifics of this particular visit although the gift struck a chord.

A few months prior to ING’s visit we received a call in the middle of the night. My son Sam was on the other end. Sam- “Mom, I’m in a bit of a predicament.” Me- “Son, its 2:38 am what the @&#$ is going on.” Sam-“Our house burned down”.

4 minutes later I was at the scene a few blocks from my house where I found Sam, Jordan, and Bennett on the street in their underwear with firemen attending to the remaining structure. The fire had taken half the house. Only 1 smoke detector was working in the house, it was upstairs outside Jordan’s room and luckily he heard it.
The next day as we picked through the wreckage looking to see what could be salvaged. I found a nail kit in what used to be the bathroom and decided to keep it as a souvenir. The plastic top had melted onto itself creating a strange kind of mummification. The bathroom shared a wall with Sam’s’ room. Sam was sleeping when the fire started and his room was the next to go.

One of the firemen told me it takes 90 seconds to destroy each room once a fire is going. These 2 kits now sit as a pair and a reminder of the impermanence of life, before and after 90 seconds.

The Blue Bag
We often received gifts that were wrapped. The anticipation and promise of each wrapped gift made them fun to open for a while, but being continually disappointed gets boring. When I received the blue bag I decided not to open it. The idea of what could be in the bag was likely much more interesting than the gift itself. For years the bag was attached my office door with a paper clip. When people would ask what was in the bag I could honestly say I have no idea. This made for interesting conversation as well as pushed some people’s buttons.

At the end of a contract, a designer who was leaving asked if she could look inside the bag if she promised not to tell me its contents. Her expression was flat when she let me know she had looked. It was a telling look justifying my decision to keep the gift secret.

I have had the blue bag now for eight years and have never looked inside. Someday I will burn it as an offering for honoring the unknown.

Long live hostess gifts and re-gifting.

hostess gifts

work stories

For years I would post things of interest to my office walls and shelves at Microsoft. The things ranged from pieces of projects to events or elements of life. I liked being surrounded by them. It was a curated visual history, each holding some meaning, all with a story. I will post some stories soon.

work stories

life obscura

My visits to facebook have been sparse over the past 6 weeks. I decided to suspend activity after I caught myself thinking about what ironic statement I would post as I was on my way to the Puyallup Fair. It occurred to me that I was manufacturing the message before the experience; risking the simple act of experience. So I decided to shut it down for a while.
The result – I slightly missed fb, and I do value it. Moving forward I will attempt to use fb for the value it provides- a rolodex of deliberately manufactured semi-public life. One veil in our ever expanding digital world, our “life obscura”.
Life obscura is a manufactured representation of a physical being using digital technology. It has multidimensional and interactive potential, that potential also influences the representation.
further…
Similar to “camera obscura” it is a projected reproduction. Camera oscura was the precursor to photography. Life obscura may be the precursor to “digital grip” or “d’grip”: a maintained, measureable and evolving set of controlled and uncontrolled incarnations that permeate the digital realms.

life obscura

homage to steve jobs

Steve was a pioneer for the individual, humanizing technology to meet our needs. Apple is a success because of this.

Steve changed the way we will deliver computing forever, knowing how to manage and present potential complexity in ways that people could understand. He got that it was not about the technology but what the technology could enable. He knew that people like to be guided and would happily trade their freedom of choice for good experiences.

Good design starts with the user and puts the user at the center of every decision made, Apple gets this. Where Apple shines is in making its users feel like they belong to something good, as a result its users are loyal.

Thanks Steve for providing the gateway to my personal computing experiences and although I don’t currently use Apple products regularly, I am still loyal.

homage to steve jobs

how does it feel?

I feel good and excited about the possibilities.

I’m an idealist and feel strongly about doing ground work for the future by inspiring people to live in service to humanity and joy. If people are joyful they will create joyous work, and joyous work can only be in service to humanity.

I’m roughing out a plan for the next 3 months.
The work starts with me, now is a time for me to look inward and spend time exploring. Explore what feels right and good and not be influenced by external forces and what I think the outside world will be impressed by. Separate myself from my past expectations of what success looks like. Get out of my head and the mental trappings. Be free to feel, free of expectation, free of judgment, free from attachment to outcome, free from resistance.

Today I suspended 3 things indefinitely:
• Facebook- I realized I was spending too much time thinking about my next ironic post.
• Wheat- wheat fogs my brain.
• Solitaire- I started playing it on my phone about 3 months ago and wasn’t able to sit through a TV program without playing game after game. That kind of obsessive compulsive behavior has got to go.

I am very appreciative of this time to regroup.

how does it feel?

onto the future

I sent my colleagues the following.

dear friends…

August 1st will be my last day at Microsoft, thanks for being a part of the journey.

Leaps of faith

At 17 I ran away from a prep school in PA to NYC. I landed on the doorstep of my best friend; luckily she was home. While I had no particular plan after my arrival I knew there were a million fantastic possibilities. It was 1976 and I was not disappointed.

Skip forward 35 years…

After 21 years at Microsoft I find myself taking another leap of faith, moving on with no particular plan and another million fantastic possibilities.

Lasting impressions

Wow. Vietnamese president Triết shook my hand on the first presidential visit to the US since the Vietnam War. President Hu Jintao bowed to me, twice. Nancy Pelosi thanked me. And there was the time I tried to get BillG to wear a propeller beany hat on stage.

You have also left a lasting impression.

You have shaped and rocked my world. Wow.

Mama Microsoft

While I still have the floor, I ask that you continue to do good work and consider the moral imperative in everything you do. Make choices that benefit humanity.

And for crying out loud, don’t postpone pleasure!

I am eternally grateful.

oxo- flora

p.s. – If you want more stories… buy me a cocktail (or make my next mortgage payment)

 

onto the future